Our Heat Pump manufacturing qualities and standards

Designing and producing hard-working equipment demands that we both understand and respect the environment on several levels - in creating heat pumps that produce optimal COP values, by testing equipment under extreme conditions in climate chambers, in selecting environmentally-safe materials, and in manufacturing equipment resistant to the corrosive effects of the environment.

For Domestic House heating & cooling, Hot Water and Geothermal Heat Pumps.

The designs of our hard-working heat pumps bear witness to their Industrial HVAC pedigree, expressing and evolving further their considerable inheritance.

Bodywork and chassis material

304L standard brushed stainless steel comes as standard as the bodywork for all our pump casings. This makes them robust as well as protecting against the external corrosive elements of the environment.

Plated Heat Exchanger

316L standard Stainless steel heat exchangers offer the best calorific exchange and a long working life.

Compressor Technology

Using the latest available technologies, for our high temperature heat pumps, notably the Copeland EVI (vapour injection technology). .

Control Functions

Regulation is achieved by electronics which manage particular outgoing water temperature settings, and as appropriate automatically adjusting to the external air temperature (for example, the control functions of the house heat pump can be set to raise the interior heating output by one-degree for every degree drop in the exterior air temperature). Defrosting cycles are also managed by the regulator electronics.

Defrosting capabilities

Very effective in cold or humid weather, defrosting is achieved by activating a short period of ‘cycle inversion’.

Sound Levels

...Scroll compressors ensure that noise levels are kept low.

Advice and Installation

...provided by our network of approved installers in their geographical sectors. Locate one or if you are a professional installer or distributor, or join our heat pump distribution network.

Ease of Maintenance

We have worked with our distributors and installation professionals to produce pumps that are easy to maintain; designing the internal pipe work and electrical circuitry for simplicity of maintenance (with accessible, industry standard electrical components and clear wiring circuits) & longevity (designs that don't depend on irreplaceable electronic circuit-boards); facilitating the installers maintenance and replacement of any components that fall outside of warranty periods, extending the life and performance of our industrial pedigree product.

After Sales Service and Advice

…assured by a native English team member, and a technical team that regularly use English based at our integrated research and production facilities.

Warranties

Aside from happily providing any ongoing technical assistance required by our heat pump distributor network, the 'return to factory' warranties on components (scroll compressors, etc.) match the time frames set by our own suppliers on their respective components. Thus our heat pump and component guarantees are:

What next?

If these qualities meet your initial expectations as a distributor, installer or home owner, and if you would like further information on particular domestic heat pumps (or our approved network that serves your area), contact us by filling out our form.

High Temperature Heat Pumps - Characteristics | Ground Source Heat Pumps - GSHP Characteristics
Reversible House Heating Pumps - Heating Characteristics